The Pass Point blog
Practical guides on visitor management, front-desk security, and keeping a workplace compliant — written for the people who run them.
Why Visitor Notifications Should Come From Your Own WhatsApp Number
Your visitor receives a gate pass on WhatsApp from a number they have never seen. Whether they trust it depends entirely on whose name is on the message — and on most visitor management platforms, that name is not yours.
Read articleWhat Happens When You Connect Your WhatsApp Business Account
The connection itself takes about a minute. What follows it — template creation and Meta's review — is the part worth understanding before you start, because it determines when notifications begin arriving from your own number.
Contractor Management: Tracking Compliance and Site Headcount
Contractors are not visitors. They arrive repeatedly, work unsupervised, and carry compliance requirements that a name-and-host form was never designed to capture.
Running a Fire Drill Roll Call with Digital Evacuation Management
The evacuation roll call is the one moment your visitor log has to work perfectly. It is also the moment the paper version is locked inside the building.
Contactless Sign-In: How QR Pre-Registration Fixes the Front Desk Queue
Most front desk queues are not a staffing problem. They are a data-entry problem, and the entry can happen before anyone arrives.
Visitor Data and India's DPDP Act 2023: A Practical Checklist
Reception collects personal data on every person who walks in. Under the DPDP Act that makes your front desk a processing activity — here is what that requires in practice.
Why Paper Visitor Logs Are a Security and Compliance Risk
The sign-in book feels harmless — a clipboard and a biro. But it publishes your visitor list to everyone who walks in, and it is the one record you cannot reach during an evacuation.
What Is a Visitor Management System? A Complete Guide
If your front desk still runs on a clipboard, you have a security gap and a data-entry problem. Here is what a visitor management system actually does, and how to tell a good one from a glorified sign-in form.